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Human Resources 101

A blog dedicated to providing HR expertise for business owners and HR leaders.

Workplace Harassment Investigation

5 Tips to Restore Employee Trust

There is no business issue quite as unique as a workplace harassment investigation. However, one thing is certain: the fact that it happened at your place of business can have detrimental effects, not only on the parties involved, but on your whole team and the day-to-day operations. Not to mention a potentially significant impact on your business finances and a major toll on company morale! If you’re in this predicament, read on to learn the five essential ways to restore employee trust…

Why Should I Outsource HR?

Outsourced HR is an economical way to ensure your greatest asset – your people – remain your competitive edge.

Most people spend more time at work than they do at home. In fact, Canadians clock up 1,702 hours at work a year (HRD Magazine). As much as we try to “keep work at work”, the reality? That simply doesn’t happen.  Good days and bad, they follow us home.  It’s the reason why many people choose to work in an environment where they can enjoy their time, contribute and build relationships that add value to their lives. As a business owner, you are likely no different…

4 Tips to Build Teamwork and Office Productivity

Nothing replaces face-to-face interaction for improved teamwork and office productivity. Some of our suggestions might surprise you.

When we are involved in the day to day grind of our working lives, we sometimes lose sight of our most important assets - the people that grind with you, day in and out. The people who celebrate your successes with you, and who help pick up the pieces after a colossal fail.

So, what are we doing, as employers, to ensure our teams work together in the most productive and efficient manner? 

Here are a few simple and inexpensive strategies you can employ to get the most out of your teams…

 

Workplace Harassment Investigation: 5 Tips to Restore Employee Trust

So, there’s been a workplace harassment investigation at your place of business. Now what?

By Nadia Lambo, CHRP, CHRL

Workplace harassment isn’t a joke. We provide you 5 essential tips to help your employees recover, restoring office productivity and team morale.

Workplace harassment isn’t a joke. We provide you 5 essential tips to help your employees recover, restoring office productivity and team morale.

There is no business issue quite as unique as a workplace harassment investigation. However, one thing is certain: the fact that it happened at your place of business can have detrimental effects, not only on the parties involved, but on your whole team and its day-to-day operations. Not to mention a potentially significant impact on your business finances and a major toll on company morale! If you’re in this predicament, read on to learn the five essential ways to restore employee trust.

According to the Government of Canada’s Policy on Harassment Prevention and Resolution, workplace harassment is defined as verbal abuse, humiliating behaviour, threats to persons, physical violence, and unwanted sexual attention or sexual harassment. In 2018, a Statistics Canada survey reported that 19% of women and 13% of men reported that they had experienced harassment in their workplace in the past year. 

So, once the results and recommendations of your workplace sexual harassment investigation have been provided, how can you as the employer, pick up the pieces? Here are five key opportunities to restore trust among your team and to help get your employees back in full force contributing to the success of your company:

1.      Listen

Be attentive and supportive of the needs of your staff. It is the most valuable thing you can do. Ensure your employees know their voice is being heard. It will demonstrate your desire to support them and will encourage the team to report any inappropriate behaviour going forward, without being reprimanded, before a situation gets out of control.

2.     Communicate

Do not be afraid to communicate how the investigation has affected you, personally, and as an organization. Communicate the steps you are taking (without divulging confidential information about the investigation) to rebuild trust and support a positive working environment.

3.     Be Aware

Keep an eye on your team’s daily interactions. Even the most subtle cues will tell you whether something isn’t right. As an employer, you have a duty to inquire under the Occupational Health and Safety Act, and so don’t be afraid to act.

4.     Train

Make workplace violence and harassment training a priority in the workplace. Participate in the trainings and be sure that all of your staff participate. Training should be conducted annually to refresh and remind all your employees that it is their responsibility to maintain a safe, healthy and comfortable working environment, free from harassment of any kind.

5.     Stay Positive

Out of every experience comes a lesson or two learned. Analyze the events that have taken place, seek out the positive - the silver lining from it all, and make it your mission to restore confidence in your organization and team morale.

If you are experiencing workplace violence and/or harassment issues and require assistance, or if you are interested in conducting employee training, please contact us. LD Human Resources has certified HR Professionals who can help.

About the Author

Nadia Lambo is a senior level manager and consultant for LDHR with over 15 years’ experience in management and human resources. She has proven success working with executive teams developing and integrating the human resource function with the organizational corporate strategy.

Why Should I Outsource HR?

Investing in outsourced HR is an economical way to ensure your greatest asset – your people – remain your competitive edge.

By Luisa De Jesus, CHRP, CHRL

We spend a third of our lives at work. Why not make the most of it?

We spend a third of our lives at work. Why not make the most of it?

Most people spend more time at work than they do at home. In fact, Canadians clock up 1,702 hours at work a year (HRD Magazine).As much as we try to “keep work at work”, the reality is that simply doesn’t happen.  Good days and bad, they follow us home.  It’s the reason why many people choose to work in an environment where they can enjoy their time, contribute and build relationships that add value to their lives.  For many of us, a sense of accomplishment achieved at work often guides our overall well-being.

 As a business owner, you are likely no different. You want to enjoy where you work and have the ability to choose the people with whom you work, all while helping to achieve your company’s operational objectives and grow.  When the day-to-day operations take over, and you feel like it’s a constant battle against time just putting out fires, the roadblocks can get overwhelming. What’s worse, they may be barring you from the necessary face time your team needs to connect in a meaningful way.

It’s no secret that human resources is vital to every business, large and small. Your people are your most valuable asset – your competitive edge. It’s what sets you apart from your competitors.  HR is not just about hiring and firing. It’s about accountability, performance management, total rewards, job fulfilment and having the right people in the right roles to meet your organization’s business objectives.  Of course, that also involves selecting the right team to welcome into your work home, and at times, showing one or two the exit.  There are also legislative and legal requirements that all businesses need comply with, and it can be hard to keep up with the changes that occur.

Human Resources is embedded in everyday interaction, but some companies may not need a full time HR professional. Whether you have a burning HR issue or would like to do an HR “check-up” to identify gaps and opportunities to improve your workplace, LD Human Resources can help guide you with the right solution. Contact us today for a free consultation.

About the Author

As the founder and owner of LD Human Resources, Luisa De Jesus, CHRP, CHRL, is a highly motivated, results-oriented human resources professional with over 20 years’ experience in the professional & financial services, travel and tourism, and retail sectors. Luisa is committed to high professional standards that link HR best practices to business objectives and deliver results within changing environments. In her spare time she enjoys raising two very empowered little girls, being an advocate for mental health & wellness, and giving back to her communities in York Region and Toronto.

 4 Tips to Build Teamwork and Improve Office Productivity

Nothing replaces face-to-face interaction for improved teamwork and office productivity. Some of our suggestions might surprise you…

Make communal areas comfortable, like adding a ping pong table for your team to come together beyond the cubicle or boardroom.

Make communal areas comfortable, like adding a ping pong table for your team to come together beyond the cubicle or boardroom.

When we are involved in the day to day grind of our working lives, we sometimes lose sight of our most important assets - the people that grind with you, day in and out. The people who celebrate your successes with you, and who help pick up the pieces after a colossal fail.

So, what are we doing, as employers, to ensure our teams work together in the most productive and efficient manner? 

Here are a few simple and inexpensive strategies you can employ to get the most out of your teams:

1.     “Let them eat bread!”

Encourage departmental luncheons – bonding outside of the office environment to create a greater bond within the office. Make sure everyone in the department is invited!

2.     Make communal areas comfortable.

If you have a communal space (i.e. kitchen, water cooler area etc.), try and make it as comfortable as possible (i.e. have couches, a ping pong or foosball table). A place where teams can come together and discuss problems constructively. Sometimes moving away from your cubicle can open your mind up to greater creativity and out-of-the-box thinking.

3.     Connect.

Communication is the glue that holds the team together. Ensure you are connecting, daily, or as often as possible, with each and every staff member in person. Let them know they are important, take them for coffee, and open up the opportunities for candid conversation. Encourage your managers to do the same with their staff. Understand their strengths and challenges and have them connect with other people in the organization where there is a mutual need.

Remember that effective leadership isn’t about being a one-person show. It means building teams that will commit to you and your organization through the good, the bad and the ugly. Effective communication and creating connections will inevitably bring success to any endeavour. Need an outsourced HR professional to assess your team building strategies? Contact us today for a free consultation.


About the Author

Nadia Lambo is a senior level manager and consultant for LDHR with over 15 years’ experience in management and human resources. She has proven success working with executive teams developing and integrating the human resource function with the organizational corporate strategy.

 

LD Human Resources offers both on-site and virtual support for your HR needs.

 
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